Job Description

The Sr. Restaurant Trainer is a field-based position providing direct support to restaurant training efforts for a specific market as part of the Regional Business Unit support team.

The DLS is responsible for the execution of the non-traditional concept’s training standards within their restaurants as well as providing strategic support for wider training initiatives, partnering with the Regional Business Unit Leaders. While remaining restaurant-focused, this position serves as both an ambassador for Non-Traditional Concept’s culture as well as an expert in the field of training and development.

• Supports and impacts the business through three key pillars: Crew Training, Manager Training, and Internal Development. Responsible for the strategy and execution of certifications for Non-Traditional concept restaurants.
• Ensures the execution of restaurant training standards through high-level restaurant engagement and analysis of ongoing monthly, quarterly and annual performance.
• Facilitates training classes, including ServSafe and Train the Trainer classes for new and updated company initiatives.
• Supports New Restaurant Opening (NRO) training in coordination with the Regional Leader of Growth.
• Leads and validates execution of the restaurants’ Advanced Crew & Management training programs.
• Conducts and documents restaurant visits to evaluate training effectiveness and identify operational support needs. Provides feedback on execution of functional job responsibilities and overall performance.
• Leads restaurant training projects for non-traditional concepts to support the successful implementation of company initiatives. Provides regular business updates and analysis of restaurant training performance.

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