Job Description

This critical role is responsible for planning, directing, and managing all aspects of executive protection services to ensure the safety and security of our client. This role involves risk assessment, threat management, logistical coordination, and leadership of a specialized security team. The Executive Protection Team Lead (EPTL) must ensure operations are conducted with professionalism, discretion, and adherence to Clark International policies and legal standards.

The salary is based on a 40-hour work week. Any additional hours beyond 40 hours per week will be compensated at an overtime rate. The schedule will be a variable schedule, based on the needs of the client.

Required Qualifications:

• Close protection experience, with at least 2 years in a supervisory or team lead role.
• Physical fitness and professional appearance are critical; you must present a polished, business-appropriate image.
• Strong decision-making under pressure and a calm demeanor in high-stress situations.
• Extensive knowledge of protective security protocols, including advance work, route planning, and threat assessment.
• Experience in managing shift schedules and personnel across multiple locations or teams.
• Excellent written and verbal communication skills; able to interface with high-net-worth clients and internal leadership.
• Valid driver's license
• Valid Nebraska Private Detective License or HR-218
• Ability to work a variable schedule, including evenings and weekends, based on client needs.

Preferred Qualifications:

• Prior law enforcement, military, or federal protection agency background.
• Advanced training in threat management, evasive driving, or close-quarters protection (e.g., ASIS, ESI, SIG, etc.).
• Knowledge of international travel logistics and risk management.
• Experience working in residential security programs for high-profile individuals.
• Familiarity with client relationship management and soft skills training.
• Bachelor's degree in Security Management, Criminal Justice, or related field (or equivalent experience).

Responsibilities Overview:

Manage Operations

• Plan and execute executive protection strategies to safeguard the client.
• Conduct threat assessments, identify vulnerabilities, and implement risk mitigation measures.
• Manage the daily operations of a protection team, including scheduling, deployments, and tactical oversight.
• Establish emergency response plans and provide crisis management support in case of security incidents.
• Review SOPs every quarter and review refinements with the Director of Executive Protection before implementation.
• Maintain detailed documentation of operations, incidents, and security measures.
• Review Daily Logs from the Residential Team.
• Connect with the Residential Team Lead on a weekly basis at a scheduled time.
• Proactively work with the Director of Executive Protection and other CI Leadership as appropriate to improve policies and procedures.
• Train, or ensure delegated training results in properly trained, personnel:
• Proactively facilitate the onboarding of new personnel following the established CI HR onboarding process.
• Monitor until completion of initial hire Police1 online training.
• Coordinate with Team Leads to identify skill, professionalism or training deficiencies.
• Craft and implement training to address individual or collective deficiencies.
• Report monthly to the Director of Executive Protection the results of the prior month’s training.
• Conduct Pre-Interviews with candidates as needed.
• Stay informed of geopolitical developments and other risks affecting executive safety, particularly during travel.

Manage Schedules

• Maintain the staffing schedule at 95% filled 60 days out.
• Finalizing account staffing schedule by the 15th of the month for the following month and ensure the 45-day outlook is published to the team.
• Coordinate with HR to approve time off requests.
• Communicate any recurring (structural) overtime to the Director of Executive Protection and work with the management team to resolve the cause.
• Monitor scheduling by the Residential Team Lead and Corporate Team Lead, and work with them to creatively eliminate emergent overtime.
• Communicate personnel status to the Director of Guard Force in terms of Stable / Need Personnel. In case of a personnel need, immediate or future, communicate specific needs and timeframe.
• Coordinate with the Account Manager and Operations Manager for final hiring/firing decisions.
• Communicate with the Director of Executive Protection weekly regarding changes in service requests or special service requests from clients.
• Take final responsibility for the accuracy and completeness of all Celayix data for the account:
• Shifts’ schedule data in ScheduleXpress
• Time records in TimeXpress
• Time records validated for the prior week by 0900CST each Monday.
• Proactively communicate with the Director of Executive Protection any gaps in coverage.

Leadership and Team Management

The Executive Protection Team Lead will be responsible for the EP Team.

• Uphold CI standards for the EP team and ensure the Residential Team Lead upholds CI standards for the Residential Team.
• Perform uniform and equipment inspections for compliance with standards and serviceability.
• Maintain discipline and perform corrective actions through performance improvement plans, up to and including terminations.
• Receive, analyze and, when appropriate, implement suggestions for improvement from the Client, team members, and CI management.
• Be available to answer questions from personnel.
• Proactively facilitate the onboarding of new personnel following the established CI HR onboarding process.
• Communicate with Clark International leadership regarding changes in service requests or special service requests from the client.

Manage Client Relationships

• Coordinate additional Clark International services (Guard Force, Investigations, Technology,

TacForce Training) for the client.

• Be available to take emergent calls from Account Points of Contact.
• Meet regularly with Account Points of Contact to ensure satisfaction with services and

identify opportunities for expanded service.

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