Job Description

Your Opportunity: 

Grow your career in real estate as a transaction and operations manager for the Path Home Team. This position requires real estate transaction management experience as well as operations experience, and there will be many chances to expand your current skillset. You will have the opportunity to be surrounded by, learn from, and grow with the top 1% of real estate professionals in North America. In addition to creating a limitless growth path for your career, you also can earn opportunities for revenue share, growth share, vesting, investing, and earning an opportunity to become a part of our team. 

About The Team

The Path Home Team, an award-winning residential real estate team believes in guiding people on their path to achieving generational wealth through real estate ownership and investing. Our team is a tight-knit committed organization of highly skilled Denver real estate agents with a passion for helping their clients find Colorado properties to fit their goals.

What You’re Great At: 

You are a detail-oriented professional with a strong sense of urgency, but not at the expense of quality. You are an organized, methodical, and driven professional with a servant leader's heart. Systems are your jam -- creating them, implementing them, refining them. You are a good listener, extremely organized, solutions-based, and results-driven. You are passionate about being both efficient and effective in process management and customer service. 

What You’ll Do

• Manage all real estate listing launches and contract to close, including overseeing a virtual professional who completes many of the tasks and creating systems for increased efficiencies and experience. Coordinate with agents, clients, contractors, and lenders to ensure smooth transaction processes.
• Monitor transaction timelines and deadlines to ensure compliance.
• Manage monthly expenses to ensure an accurate PnL.
• Manage and coach agents and virtual assistants.
• Handle administrative and operational tasks to optimize workflow and efficiency.
• Control vendor relationships and negotiate contracts as needed.
• Prepare and review transaction documents and reports.
• Ensure compliance as it pertains to real estate transactions.
• Build, implement, maintain, and OWN all systems for delivering excellent internal and external customer service, internal communication, team calendar, company social media presence internally and externally, office management, client care systems, team retention and recognition including events, and referrals. 
• Follow the systems for our productivity rhythms to ensure agent productivity.
• Provide a world-class experience for clients through phone and email on behalf of the team through contract and beyond.
• Act as the liaison between real estate agents, clients, attorneys, escrow companies, and mortgage brokers.
• Support the team growth efforts through posting recruiting ads, calling agent recruits, and scheduling appointments for Team Operators.
• Plan and execute events for clients that are done at a high level to drive business referrals.
• Ensure all team receipts are obtained and submit to the finance team, when reports are generated, take ownership of finding opportunities to reduce expenses.
• Create and maintain the team’s operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity. 
• Keep the team leader informed of any challenges that arise and bring potential solutions. 
• Commit to weekly 1:1 coaching sessions, PLACE trainings, and Brivity trainings. 

Skills and Character Necessary: 

• Notice and take pride in the details 
• Team player 
• Self-motivated 
• Owning projects once asked to do them and following up with status updates
• Positive and direct communication, both written and verbal 
• Ability to problem solve and use critical thinking daily 
• Have a “do whatever it takes” mentality
• Follow a current process as well as improving them and create new processes
• Learning-based and growth-minded 
• Proactive vs. reactive 
• Impeccably organized 
• Excellent time management skills 
• Concerned about doing things the right way 
• Calm and motivated under pressure 
• Have patience with a high volume, detailed role 

Required Background: 

• Real estate transaction management experience is a must (real estate license preferred, the company will reimburse upon completion if currently unlicensed)
• 2+ years experience in an operations role 
• Working knowledge of Google Suite, Microsoft Suite, and CRM software

Other Details: 

• Compensation depending on experience, range from $50,000 - $70,000 per year
• Bonus structure
• Top-tier health insurance.
• Employee stock program (pre-IPO)
• Weekends and Evenings as needed

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