Job Description

TSC

PRODUCTION COORDINATOR

ABOUT THE BRAND

Temple St. Clair founded her namesake company in 1986 in Florence, Italy, thus beginning her collaboration with the world's finest goldsmiths. Nearly four decades later, and now headquartered in New York, Temple St. Clair is recognized as one of America’s pre-eminent independent jewelry brands with a collection of timeless, recognizable designs that span fine jewelry, high jewelry and haute couture. The brand can be found in the world’s finest luxury retailers as well as on its digital flagship, templestclair.com. In the Summer of 2023, the brand will open its first New York retail flagship in downtown Manhattan.

In 2017, Temple St. Clair joined Louis Comfort Tiffany and Alexander Calder as the third American jewelry designer whose work is represented in the permanent collection of the Museum of Decorative Arts at the Louvre in Paris.

ABOUT THE ROLE

TSC is looking for a Production Coordinator to join its growing team. This position will report to the Director of Production and will play a key role in the production and quality control of TSC jewelry. Additionally, you will assist the Director of Production in managing jewelry repairs and the Production & Product Development teams generally in bi-annual inventories and other ad hoc projects, as necessary. This is an exciting opportunity for someone who loves jewelry and attention to detail. 

KEY RESPONSIBILITIES

Production

· Assist Stone Procurement & PD Coordinator on filling job bags

o Filling of gemstones and findings

o Double count of Production job bags to ensure accuracy.

· Assist Director of Production in organizing weekly shipments to manufacturers. 

o International and domestic shipping.

· Assist Director of Production in receiving finished goods both physically and systemically in Navision.

o Unpack all incoming shipments and prepare for QC process.

o Tag and bag finished product for filing into the safe.

Quality Control

· Ensure all incoming finished product meets/exceeds TSC Quality Control standards.

· With Director of Production, conduct full QC against checklist for all finished product arriving from manufacturers.

· Ensure all RTV’s undergo a bathing and scrutinize each piece to ensure it meets TSC QC standards before releasing for sale.

Inventory Management

· Proficient and diligent use of Microsoft Navision to ensure accuracy in all inventory entries.

· Participate in bi-annual physical inventory for all raw materials.

Repairs

· Manage entire repair cycle (incoming and outgoing), modification requests, design alterations. 

· Partner with Director of Production for price quotes. Work with design, PD, sales to facilitate requested changes and to obtain information necessary for resolution of client issues.

· Meet weekly with logistics team to provide updates on all outstanding repairs. 

· Evaluate issues, solve client concerns and troubleshoot in an efficient and courteous manner. 

  EXPERIENCE, SKILLS & REQUIREMENTS

· 3+ years of prior work experience required. Jewelry production and fine jewelry experience preferred.

· Gemstone and Diamond experience.

· Knowledge of Microsoft Navision preferred but not required.

· Strong attention to detail needed. 

· Strong communication skills required.

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