Job Description

DUTIES AND RESPONSIBILITIES

• Manage office reception area, office, and monitor member/guest flow, answer phones and route messages and requests.
• Manage meeting spaces to ensure compliance with guidelines, including space for member group meetings, grievance hearings, arbitration meetings and case-related depositions.
• Provide logistical and staff support for rallies, member meetings and training courses, events and conferences as needed. This includes booking space, negotiating with caterers, bus companies and other vendors as needed.

• Provide administrative support for the district’s grievance work.
• Data entry and processing of membership applications.
• Preparing weekly reports on expenses, membership cards, and other needs.
• Serve as liaison to Human Resources, Information Technology, Data and Accounting departments based in our headquarters office in New York City. Ensure that process and protocol are consistent with the rest of the organization.
• Other administrative support including processing invoices, mass mailings, ordering supplies, etc.
• Other duties as determined by the Staff and District Directors.

QUALIFICATIONS AND EXPERIENCE

• Experience handling administrative functions in a fast-paced office.
• Proficiency in MS Office, including Power Point. Ability and interest in learning internal data and workflow systems required including CRM and our membership database.
• Strong customer service skills, including experience working with people of diverse backgrounds.
• Excellent verbal and written communications skills including effective business writing.
• Ability to plan work, prioritize and meet deadlines.
• Motivated self-starter who also enjoys being part of a team.
• Bilingual Spanish/English both written and verbal required; written and spoken Haitian Creole is a plus.

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