Job Description

The DevOps Engineer supports LocumTenens.com’s mission to deliver software quickly, reliably, and securely by building and maintaining the automation, monitoring, and deployment pipelines that power our products & services. This role collaborates closely with Development, QA, Technical Operations, and Security teams to implement infrastructure-as-code, continuous integration and delivery (CI/CD), observability, and environment consistency across the enterprise. The DevOps Engineer plays a hands-on role in enabling developers to ship code with confidence and in strengthening system stability across Dev, QA, UAT, and Production environments.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

DevOps Engineering & Automation – 45%

• Build, maintain, and optimize Azure DevOps (ADO) pipelines for continuous integration and deployment (CI/CD).
• Implement and manage Infrastructure-as-Code (IaC) using Terraform and assist in transitioning from legacy ARM Templates.
• Create and maintain YAML-based build and release templates to support repeatable, reliable deployments.
• Develop scripts and automation utilities (Python, PowerShell, bash, etc.) to reduce manual work and improve consistency.
• Collaborate with developers to integrate automated build validation, unit testing, and code-quality gates.

Environment & Release Operations – 25%

• Support environment provisioning, configuration, and maintenance across Dev, QA, UAT, and Production.
• Partner with QA and Tech Ops to improve deployment reliability and reduce manual handoffs.
• Document release procedures, promotion steps, and rollback processes for each environment.
• Monitor deployment health and assist with troubleshooting build or release issues in real time.
• Help define environment tagging, configuration management, and versioning standards.

Monitoring, Observability & Security Integration – 15%

• Build and manage DataDog dashboards, metrics, and alerts for performance and health monitoring.
• Integrate Veracode (or similar) static code analysis into CI/CD pipelines and track remediation workflows with QA and Security teams.
• Partner with development and QA teams to design effective monitoring and logging practices for new applications and services.
• Contribute to post-incident analysis by identifying automation or alerting improvements that reduce recurrence.

Collaboration, Documentation & Continuous Improvement – 15%

• Work closely with the Senior Manager of DevOps and development teams to identify automation and efficiency opportunities.
• Create and maintain technical documentation, runbooks, and process playbooks for DevOps standards and procedures.
• Participate in Agile ceremonies and share insights from deployment or monitoring improvements.
• Contribute to knowledge-sharing sessions to help developers and QA teams better leverage CI/CD and monitoring tools.
• Participate in retrospectives and post-mortems to drive continuous improvement across teams.

SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY

• Ability to collaborate with cross-functional teams in Agile/Scrum environments.
• Strong problem-solving skills, attention to detail, and commitment to continuous learning.
• Microsoft Certified: DevOps Engineer Expert or Azure Administrator Associate preferred.
• Experience with containerization (Docker, AKS) or serverless Azure functions is ideal.
• Exposure to observability best practices (log aggregation, APM, synthetic monitoring) recommended
• Knowledge of incident management and post-mortem analysis processes
• Familiarity with SAFe or Scaled Agile environments preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to adhere to and exhibit the Company Values at all times
• Understanding of cloud platforms (AWS, Azure, or GCP), CI/CD pipelines, containerization, and microservices architecture
• Proficient in scripting languages (Python, Bash, etc.) and experience with automation tools (Ansible, Terraform, Azure ARM/Bicep Templates)
• Strong analytical and troubleshooting skills, with the ability to drive root cause analysis and make strategic decisions
• Excellent verbal and written communication abilities, capable of conveying complex technical information to non-technical stakeholders
• Demonstrated ability to prioritize and manage multiple initiatives in a fast-paced, high-demand environment
• Ability to balance technical requirements with business objectives, optimizing cost and efficiency
• Understanding of security best practices for infrastructure, cloud, and DevOps processes
• Ability to stay flexible in an ever-evolving technical landscape, adjusting strategies to support business goals
• Working knowledge of Salesforce or relative CRM systems
• Ability to build strong business relationships at all levels
• Working knowledge of O365 suite
• Strong interpersonal skills
• Strong attention to detail
• Approaches teams with empathy and curiosity; seeks to understand before recommending change.
• Takes ownership of problems and drives them to resolution through collaboration.
• Enjoys automating manual work and simplifying complex processes.
• Communicates clearly with both technical and non-technical stakeholders.
• Thrives in a fast-moving, high-accountability environment.
• Strong organizational and time management skills
• Ability to work independently and collaboratively
• Solid critical thinking and creative problem-solving skills
• Ability to consistently meet goals, commitments, and deadlines
• Ability to work with sensitive information and maintain confidentiality
• Ability to work early mornings, nights, and/or weekends as needed

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