Job Description

About Persistent:

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem.

Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. We have delivered 20 sequential quarters of growth with $375.2M in Q4 revenue, 4.2% Q-o-Q growth. We reported $1,409.1M in FY25 revenue — an 18.8% Year-over-Year increase with an EBIT margin of 14.7%. Our 24,500+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We won the 2025 Google Cloud Infrastructure Modernization Partner of the Year Award for Asia Pacific . In addition, we won in four categories at the prestigious 2024 ISG Star of Excellence™ Awards , including the Overall Award based on the voice of the customer and were named a Challenger in the 2024 Gartner® Magic Quadrant™ for Public Cloud IT Transformation Services . We received multiple awards for our people practices at the Economic Times Human Capital Awards 2025. Throughout our market-leading growth, we’ve maintained a strong employee satisfaction score of 8.2/10.

Our company fosters a values-driven and people-centric work environment that enables our employees to:

• Accelerate growth, both professionally and personally
• Impact the world in powerful, positive ways, using the latest technologies
• Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
• Unlock global opportunities to work and learn with the industry’s best

About the role:

The Delivery Head for Google Business Unit owns the delivery of company's Technology services to Google. Right fit must have experience working with Google Data Stack, including BigQuery, AI Vertex, Looker and led data transformation programs on GCP , driving modernization initiatives for large enterprises. The Delivery Head plays a vital role in creating long-term customer relationships, acting as the bridge between the client and our Technology delivery teams. This role also owns the financials of the Technology projects like revenue recognition and contribution. The delivery head must have seen couple of data transformation programs.

What would you do;

• Works collaboratively with all peers to ensure organizational goals are met
• Responsible for project delivery on time and to budget.
• Right fit must have deep knowledge of the Google Data Stack, should have Big Query, AI Vertex, Looker and understand e2e good data stack.
• The delivery head must have seen couple of data transformation programs
• Responsible for right effort goes and correct revenue recognition takes place
• Responsible for reviewing new custom Technology projects to plan and coordinate delivery activities
• Responsible for managing any scope change and convert this to revenue from the customer
• Responsible for analyzing and troubleshooting delivery issues in a timely fashion.
• Responsible for overseeing daily activities of delivery team and provide direction and guidance as needed.
• Responsible to make critical business decisions in consultation with all Delivery partners and stakeholders to meet customer expectations.
• Responsible for proactively managing service performance to meet or exceed SLAs and other contractual obligations
• Responsible for driving operational accountability, continuous improvement and customer focus
• Partnering with Key Account Management and Product teams to identify and drive new business opportunities
• Responsible for identifying and recommending process improvements both to clients and to internally to custom Technology delivery team, as needed

Accountable for:

• Customer satisfaction for all customers served by operations both internal and external
• Ensuring customer satisfaction and profitability of projects in coordination with Strategic Business Unit heads
• Handling all customer complaints and complements
• Overall revenue recognition, overall gross margins for the projects and profit for the entire organization in operations
• Research and Analysis required by the entire organization
• Account winning pre-sales proposal creation, and answering RFI and RFP for our customer facing departments
• Excellent project delivery on time, within budget and at high profitability in all services like Product implementation and customization, Content Services and Technology Services both from India and in USA

Benefits:

• Competitive salary and benefits package.
• Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications.
• Opportunity to work with cutting-edge marketing technologies.
• Annual health check-ups as well as insurance.
• Group term life insurance.
• Personal accident insurance.
• Mediclaim hospitalization insurance for self, spouse, two children, and parents.

We provide a people centric work environment that enables our employees to:

• Accelerate growth, both professionally and personally.
• Impact the world in powerful, positive ways, using the latest technologies.
• Enjoy collaborative innovation, with diversity and work-life wellbeing at the core.
• Unlock global opportunities to work and learn with the industry’s best.

Let’s unleash your full potential at Persistent - persistent.com/careers

“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”

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