Job Description

🌟 Join Our Team! Bilingual Call Center Manager Opportunity 🌟

On Site, Full Time in Kendall, FL

$42k-47k plus comprehensive medical, dental, and PTO benefits!

Are you ready to lead a dynamic team and foster an inclusive, fun, and customer-centric culture? We're looking for a motivated Call Center Manager to join our vibrant team in Miami!

About the Role:

As Call Center Manager, you'll orchestrate daily operations with finesse, from motivating team members through positive communication to ensuring top-notch customer service. Dive into a fast-paced environment where you'll analyze performance metrics, streamline workflows, and maximize productivity.

Responsibilities Include:

• 📞 Managing daily activities and performance of team members.
• 🌟 Creating a supportive and engaging work environment.
• 📈 Monitoring and enhancing call center productivity.
• 📋 Establishing and refining procedures for efficient workflow.
• 🎯 Training, supervising, and developing office staff.

Daily Excitement:

• 📧 Email management and customer service oversight.
• 🍽️ Coordinating daily catering orders and event reminders.
• 📊 Tracking sales performance and client interactions.

What You Bring:

• 🌟 Proven managerial experience and a knack for leadership.
• 🗣️ Excellent communication skills in English and Spanish.
• 🎯 Strong organizational skills and a passion for problem-solving.
• 🤝 Ability to inspire teamwork and drive results.

Why Join Us?

Embark on a rewarding career path where your leadership skills shine! Enjoy competitive compensation, robust benefits, and the opportunity to make a real impact in our vibrant call center community.

Ready to elevate your career? Apply now and let's create exceptional experiences together!

• Equal Opportunity Employer/Veterans/Disabled
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• The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

*The California Fair Chance Act

*Los Angeles City Fair Chance Ordinance

*Los Angeles County Fair Chance Ordinance for Employers

*San Francisco Fair Chance Ordinance

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