Job Description
Job Description:
This position will manage daily operational of time attendance administration and benefits administration functions to ensure efficient workflow and regulatory compliance.
Job Duties
Include but are not limited to:
Time & Attendance
- Process mandatory leave requests for employees in sensitive positions and notify relevant department to suspend the access
- Collect and consolidate the sensitive position list and name list from each department/branch
- Consolidate and compare the name list with the leave dates to ensure waiver is received
- Assist in the administration and communication of HR leaves of absences policies and programs
- Time system maintenance including but not limited to update new timekeeper, supervisor, schedule change, status change, assign user group and password rest
- Provide attendance system training for all level of employee as needed
- Review time & attendance information for accuracy and resolve any discrepancies
- Calculate overtime for night shift non-exempt employees
- Prepare time and attendance file for payroll processing
- Review and validate time off against balance per payroll period
- Track and report accrued vacation, personal and sick time
- Respond in a timely manner to inquiries concerning lateness, accrual vacation balances and leaves
- Assist with the coordination of FMLA, PFL, personal/medical leave of absence
- Prepare yearly PTO entitlement and send out vacation planners
Benefits Administration
- Lead the annual benefits plan design and open enrollment processes
- Manage open enrollment, including setting timeline, developing employee communications, delivering information sessions, and ensuring data accuracy
- Manage relationships with vendors, including selecting providers and brokers, ensuring customer service levels are met
- Handle complex benefit and leave inquiries to ensure timely and courteous resolutions
- Develop benefits information and statistical and census data for benefit carriers and management
- Collaborate with the benefit broker in the annual review of benefits program and design of benefit plan offering proposal. Review and make recommendations to Executive Management for benefit offering changes
- Facilitate meetings between HR personnel, employees and managers to conduct the interactive process for employees on leave
- Ensure compliance with benefits and leave administration regulations such as Employee Retirement Income Security Act (ERISA), HIPAA, ACA reporting, and others
- Review and analyze changes to state and federal laws pertaining to benefits and leave administration, and report necessary or suggested changes to HR Management
Third Party Vendor Management/Control Testing
- Prepare documentation materials including the quarterly due diligence, Service Agreement update, SOC reports, risk assessment form, etc.
- Work with QCU team on periodically review on the vendor profile
- Work with QCU team on reviewing and updating each control within B&C team and cooperate with control testing process
- Assist with RCSA related inquiries
- Assist with Record Retention and proceed with disposal request
Return to Office (“RTO”)
- Conduct internal survey by creating survey questionnaire, collecting representative employees name list and analyzing the results
- Conduct external survey on the hybrid mode in the financial industry
- Communicate with outside legal counsel on the latest pandemic regulations
- Prepare RTO presentation to management and memo proposal for bank-wide announcement
- Assist with turnstile report analysis
- Review and summarize the special accommodation requests for employees and consultants and obtain the approval from the management or outside legal counsel
Audit Coordination / Employee Management/ Special Projects
- Serve as the liaison between the department and auditors (external and internal) to collect and submit information requested
- Prepares monthly employee statistical report, staff list & assist with staff list inquiries from related parties
- Prepare articles and summaries for Head Office requests
- Conduct business continuity disaster recovery testing including conducting tests on weekend and complete pre and post test scripts
- Participate in special projects and/or other duties as assigned
Job Requirements:
- Bachelor’s degree in business, human resources or related field required
- At least 5 years of experience in attendance and benefits administration
- Knowledge of the CA, NY and IL employment rules and tax laws required
- Industry knowledge of benefits administration and payroll process and procedures required
- Experience in handling highly confidential information required
- Knowledge of all expat agreements and calculations and taxable fringe benefits required
- Demonstrated strong problem-solving skills and detailed oriented attitude
- Strong experience and in-depth knowledge of payroll systems and reporting functions required
- CEBS, CCP, or SPHR, PHR SHRM-CP certifications preferred
The salary range for the Associate position is $42,000-$90,000 and the salary range for the AVP position is $65,000-$150,000. Actual salary is commensurate with candidate’s relevant years of experience, skillset, education and other qualifications.
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