StepStone Hospitality is seeking an experienced Assistant General Manager to join our team at the Homewood Suites by Hilton Pittsburgh-Southpointe Hotel. The ideal candidate will be a highly motivated individual with a passion for excellence and a proven track record of success in the hospitality industry.
Responsibilities:
- Assist the General Manager in overseeing the daily operations of the business
- Recruit, hire, and onboarding new employees for the hotel
- Manage and train staff to ensure they are meeting performance expectations
- Maintain a positive and professional work environment, handle employee relation matters
- Handle HR functions: ensure compliance with all company policies and procedures, employee relations, benefits, employee records
- Respond to guests and employees' complaints and resolve issues in a timely and effective manner
- Responsible for employee records keeping at the hotel and stays in compliance
- Develop and implement strategies to increase revenue and profitability
- Other duties as assigned
Requirements.
-Minimum of 2 years of experience in a management role in the hotel industry, Hilton brand preferred
- Strong leadership and communication skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Excellent problem-solving and decision-making skills
- Proficient in Microsoft Office and other relevant software
- Ability to work flexible hours, including weekends and holidays
If you are a highly motivated individual with a passion for excellence and a proven track record of success in the hospitality industry, we encourage you to apply for this exciting opportunity. We offer a competitive salary, a comprehensive benefits package, and opportunities for growth and advancement within the company.
We are an EEO Employer.
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